How can we help?

Email takamundy@gmail.com for Wakepark support.

Include your iPhone model, iOS version, app version and what happened. A screenshot can help. Never send your password, Apple or Google verification code, or payment card details.

Keeping your park safe

Updates should keep your money, buildings and riders. If a save cannot be read, stop and contact support. Do not delete and reinstall the app to fix a save problem: a park stored only on that iPhone can be lost.

Saving on another iPhone

Open More → Your account and sign in with Apple or Google. Use the same linked account on your other device. When the app offers a choice between two parks, compare their progress before choosing. Signing out keeps the park stored on the current iPhone.

Camera controls

• Drag with one finger to pan.
• Pinch to zoom.
• Twist two fingers to rotate. Drag two fingers upward to look down.
• Double-tap open water, or tap the viewfinder, to reset the view.

Placing a building

After the third tower, choose an attraction in Build. Drag its preview onto suitable grass, rotate it and tap Accept. Green means it fits; red means the spot is blocked. Paths, other buildings, water and future lake expansion need to stay clear. Payment happens when you accept a valid placement.

Graphics, sound and reminders

More → Preferences includes graphics quality, Battery Saver, sound, haptics and park reminders. Automatic graphics adapts to the device. System Reduce Motion also reduces extra movement. Reminders are optional local notifications; you can disable them in the app or in iPhone Settings.

Accounts and deletion

You can play without signing in. To delete an online account, open More → Your account → Delete account and confirm your sign-in. This deletes the Wakepark account, its cloud park and its Wakepark leaderboard entry. It keeps the park stored on the iPhone and your separate Apple Game Center records.

For help with access, deletion or a privacy request, email support. We may ask for enough information to verify ownership, but never your password or verification code.

Purchases

Where offered, payments are handled by Apple. Use Restore Purchases in the optional extras screen for restorable purchases. For Apple billing or refund requests, visit Apple’s purchase support. Tell us if an approved purchase has not arrived in your park.